Help us improve our online services
Give us feedback on our online services
This survey will only take a few minutes to complete.
As part of this survey you will be asked general questions about:
- Who you are
- Which online service you are feeding back on
- How you would rate the online service
- Any additional feedback
There are also optional demographic questions to help us understand who is using our services.
Please note that the feedback collected here will not be treated as an official complaint or as a service request. To understand what should be treated as a complaint, please read the Council's Complaints Policy [PDF, 0.3 MB].
Open for participation
Phases
Give us your feedback
Give us feedback on our online services
Please be aware that to complete this survey multiple times, you must be signed out of your account. To sign out, click your name at the top right of the screen and select ‘Sign out’. If you are signed in, you will only be able to complete the survey once.
South Cambridgeshire District Council is interested in hearing back from residents to understand how we can further improve our online services such as:
- The main South Cambs website
- The Greater Cambridge Shared Planning website
- The Visit South Cambs website
- The My South Cambs Portal
- The My Business Portal
- Our Service AI Assistant Module (SAM)
We have launched a short survey to help us deliver service improvements for residents and businesses across our district. This is your chance to say what you think we are getting right and where we need to get better.
The survey's will take approximately five minutes to complete.
Please note that the surveys below are designed for feedback purposes only and isn't monitored for service requests. If you need assistance or would like to request a service, please use the contact methods available on our website.
Please read the Council's Privacy Notice for details of how we will use the information that you provide within this form.
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